YSD / Contact us
Contact us
Questions about programmes, admissions, events or our campuses? Send us a message and we will pass it to the team that can answer it. You can also call us or visit any campus.
- Email address
- enquiries@ysd-demo.example
- Phone
- +852 3000 0000
- Enquiries office
- 1 Education Road, Kwun Tong, Kowloon, Hong Kong
- Replies
- Usually within three working days
01 / Find the right team
Find the right team
Choose what your question is about. The form is filled in for you and the team responsible follows it up.
- General enquiry Anything else, or not sure who to ask ↘
- Programme enquiry Programme content, study modes and progression ↘
- Admissions and applications Entry requirements, applying and fees ↘
- Event enquiry Information days, talks and other events ↘
- Campus and facilities Visits, facilities and getting here ↘
- Industry partnership Project briefs, placements and mentoring ↘
- Student support Study support, counselling and access needs ↘
02 / Enquiry form
Send an enquiry
What happens next
We read your enquiry
The admissions and enquiries team reads every message on working days and routes it by the topic you chose.
The right team replies
Programme questions go to teaching staff in the department; event and campus questions go to the colleagues who run them. Most replies arrive within three working days.
Keep your reference
You will see a reference number after sending. Quote it if you contact us again, so we can find the earlier conversation.
03 / Campuses
Visit a campus
For an urgent safety matter on campus, speak to the campus service counter or a security officer straight away.
04 / Frequently asked questions
Frequently asked questions
How soon will I hear back?
We usually reply within three working days. Programme questions are answered by the department’s teaching staff, and replies can take a little longer at peak application times.
Will my details be public?
No. Your details are used only to handle your enquiry. They are never shown on the website, added to search or shared with third parties. The privacy notice explains more.
Can I apply for a programme through this form?
No. This form is for questions only. To apply, follow the steps on the How to apply page.
Can I visit a campus without an appointment?
You are welcome at any campus service counter during opening hours. To see a studio or lab, send us a message first so teaching staff can arrange a suitable time.